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All reservations with Thomson Bike Tours are subject to the following conditions:

Advance Reservation

At the start of the season we open up our Advance Reservation System for certain trips. An advance reservation accompanied by a $100 deposit ensures priority booking status when the trip details are announced later in the year. The trip details will be made available to all holders of an advance reservation who will then have a 2-week period to confirm their reservation before trip booking is opened up to the general public.
To confirm an advance reservation a FIRM booking must be placed accompanied by an additional $500 deposit (or additional $200 deposit on short-duration trips). To cancel an advance reservation a cancelletion request must be submitted in writing within 15 days of the trip details being published. The $100 advance reservation deposit will be immediately refunded for any cancellation received within this 15-day period.


Deposit

To reserve a Thomson Bike Tours trip a deposit of $500 per person is required. A reservation will not be considered to be finalised until this deposit is received. Please note that on some trips of shorter duration the deposit is reduced to $200.


Payment Terms and Cancellation Policy: all trips except Race Viewing & Gran Fondos trips

 

Final payment

The balance of your payment is due 90 days prior to the trip departure date.

Cancellation Policy

If for some reason you have to cancel your trip the cancellation must be confirmed in writing and signed by the participant on the booking form. The following charges will apply:

  • After booking a trip, you may cancel within 30 days and we will refund the your deposit. After 30 days we will refund your deposit minus a $100 administrative fee.
  • If you cancel your trip between 61 and 90 days prior to departure there is a cancellation fee of 50% of the original trip price.
  • If you cancel your trip between 31 and 60 days prior to departure there is a cancellation fee of 75% of the original trip price.
  • If you cancel your trip less than 30 days prior to departure there is a cancellation fee of 100% of the original trip price.

Payment methods

We accept payment by credit card (via our Paypal account), check or bank transfer. Please note that an additional 3% fee will be applied for payment by credit card. The 3% fee is not applied to advance reservation and booking deposit payments.


Payment Terms and Cancellation Policy: Race Viewing & Gran Fondos trips

 

Final payment

The balance of your payment is due 120 days prior to the trip departure date.

Cancellation Policy

Due to the huge spectator demand, limited hotel availability, and the advance payment expected by hotels during these events, the following special cancellation conditions will apply to all of our Race Viewing & Gran Fondos trips:

  • After booking a trip, you may cancel within 30 days and we will refund your deposit. After 30 days we can no longer refund your deposit.
  • If you cancel your trip between 91 and 120 days prior to departure there is a cancellation fee of 50% of the original trip price.
  • If you cancel your trip between 61 and 90 days prior to departure there is a cancellation fee of 75% of the original trip price.
  • If you cancel your trip less than 60 days prior to departure there is a cancellation fee of 100% of the original trip price.

Payment methods

We accept payment by credit card (via our Paypal account), check or bank transfer. Please note that an additional 3% fee will be applied for payment by credit card. The 3% fee is not applied to advance reservation and booking deposit payments.


Trip Alterations & Cancellation

Thomson Bike Tours reserves the right to make hotel and route modifications which become necessary due to circumstances beyond their control and undertake to inform participants as soon as possible.

Thomson Bike Tours reserves the right to cancel the trip in which case all payments including the deposit will be refunded. This will constitute full settlement.


Insurance

Participants are responsible for having adequate travel insurance covering accident, personal injury, loss of luggage and cancellation. Thomson Bike Tours is not liable for personal injury, death, damage to property or other loss whether arising from accident, cancellation, delays or any other matter beyond our control.

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